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Your appointments

See your upcoming and past visits, check a visit's details, and cancel if your plans change.

Time: about 1 minute · You'll need: a booked visit.

Steps

1. Open your visits

Tap Visits at the bottom of the screen.

You should see: Appointments, with Upcoming, Past and All at the top. Each visit shows its date, service, time and status.

Appointments: an upcoming General Consultation on November 13, in-person at 8:00 AM, Pending

The status tells you where the booking stands:

  • Pending: the clinic hasn't confirmed it yet.
  • Confirmed: the clinic is expecting you.
  • Cancelled: you or the clinic cancelled it.

Tap Filter to narrow the list by status or date.

2. Open a visit

Tap a visit.

You should see: Visit details, with the status, date and time, Duration, Location, Service and Reason.

Visit details for a General Consultation: Pending, Friday, November 13, 2026, 8:00 AM, 20 minutes, in-person

3. Cancel a visit

Tap Cancel visit. Add a reason for the clinic if you like, then tap Cancel visit again. Tap Keep visit if you change your mind.

You should see: Cancel "General Consultation"? The clinic is told when you cancel.

Cancel visit: an optional reason box, with Cancel visit and Keep visit buttons

Tips

See it on Home

Your next visits also show under Upcoming on Home. Tap View all to come here.

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